Returns & Exchanges
At the moment, merchandise can be returned for store credit only. As a small business, it is costly and does not make sense to offer refunds at the moment—due to shipping costs and credit card fees, small businesses actually lose money on refunds rather than just breaking even—however, we are committed to making sure you are in love with the item/s you purchase! Always feel free to reach out by texting (323) 201-7519 or emailing email@example.com so we can help you out with any sizing inquiries, questions, and/or concerns.
All accessories, items bought on sale, and vintage pieces are FINAL SALE.
Due to high demand for vintage pieces, we cannot accommodate any returns or order cancellations. The *ONLY* exception to this is that we will work with you to find a pair of vintage denim jeans or shorts (coming soon!) that fits correctly. Please read the product description fully before ordering so you are most likely to purchase a pair that fits how you would like the first time around, but if your first pair of vintage denim jeans still does not fit correctly, we are happy to work together to find a pair that fits you better, however, please note that all original, return, and reship shipping costs will be your responsibility.
To be eligible for a return, your item must be unused and in the same condition that you received it in.
All returns and exchanges must be requested within 15 days of your order delivery date.
To request a return or exchange, please email firstname.lastname@example.org and we will reply within 1-2 business days with a return label and—in the case of a return, the exact amount of store credit you will receive in the form of a gift card once we receive your return package back—or in the case of an exchange, details about the exchange process for your item/s.
Please include the item/s you are returning and the packing slip with your order # and the items you purchased on it in your return package.
Return shipping: You will be responsible for paying the shipping costs for returning and/or exchanging your item. All original, return, and reship shipping costs are non-refundable and we do not guarantee that we will receive your returned item.